Define the escalation trigger
Name whether an aged balance, unreconciled difference, missing statement, unusual movement, or policy question starts escalation. Keep the account’s evidence location and last review date alongside the owner. Responsibility changes should not rewrite earlier close packets.
QuickBooks VA workflow table
| Workflow area | What the VA prepares |
|---|---|
| Daily queue | Invoices, receipts, bank feeds, and open QuickBooks questions |
| Weekly review | Owner approvals, exception list, and unresolved transaction notes |
| Monthly packet | Reports, missing documents, and accountant-ready source material |
Related resources
Compare the service fit on the QuickBooks VA services page, then use the free consultation form to map the first handoff. For platform context, review QuickBooks Online.