BLUF: Reconciliation support is safest when every unexplained difference becomes a dated exception with evidence and an owner.
Workflow steps
Capture the account and period first, then record the difference without guessing at the cause. Check source statements, duplicate candidates, uncleared items, and timing differences. Link routine follow-up to the QBO duplicate transaction review guide and the QuickBooks bank feed review guide. The official QuickBooks reconciliation troubleshooting guidance provides platform context. Keep adjustments and accounting conclusions with the owner or accountant.
Expert tip
Sort the log by materiality and aging. A reviewer should be able to see which exceptions block close, which are timing items, and which need professional judgment.
Owner CTA
Give a QBOAssistant VA a repeatable exception template, then reserve adjustment approval and unusual-item decisions for the authorized reviewer.
Verification
Confirm that each exception has evidence, an assigned owner, a next action, and a follow-up date. Close only items whose source and resolution are documented.
QuickBooks VA workflow table
| Workflow area | What the VA prepares |
|---|---|
| Daily queue | Invoices, receipts, bank feeds, and open QuickBooks questions |
| Weekly review | Owner approvals, exception list, and unresolved transaction notes |
| Monthly packet | Reports, missing documents, and accountant-ready source material |
Related resources
Compare the service fit on the QuickBooks VA services page, then use the free consultation form to map the first handoff. For platform context, review QuickBooks Online.